As a business owner, closing for the holidays might not be one of your greatest sales points of the year. Whatever you think of holidays, you can still take advantage of the wonderful opportunities they present.
Here is what you can do to take full advantage of this holiday to improve customer satisfaction and loyalty, and to increase sales.
Step 1: Notify Your Clients/Customers ahead of time
There are certain moments in our lives that surprises are big show spoilers. Think of the frustration of your clients after the struggle to get to your office but on getting there, they are greeted with closed doors. To prevent this, you can do the following:
- Notify them by SMS of the days your office will not be opened.
- Gather all the contact details of your clients you can lay your hands on - customer register, invoices, receipts, online database, etc
- Prepare your “Closed for Holiday” messages. You can get great samples here
- Send the SMS to them
Step 2: Plan a Pre-Closure sales
It is obvious that people will be making more purchases during this period. What a nice time to do clearance sales and/or offer discount on sales. This will increase traffic for your business and attract new customers that will remain loyal customers after the holidays. Notify your customers of these using SMS. Send Now.
Step 3: Post - Closure notification
- Once the break ends and business activities resume as usual, it is also important that you send greetings to your customers and notify them that business activities have normalized using SMS.
- You can also offer discounts on sales to first customers to come in after the holiday (say first 50 customers for example).
Need help to put all of these together, you can contact any of our consultants on 07034243326 or 08035515868. You can also leave a comment below, we will be glad to hear from you.
SAMPLE MESSAGES FOR HOLIDAYS CLOSURE
Here are a few sample messages that can be sent to your customers/clients for holiday closure:
- Please note that all company offices will be closed ##STARTDATE## to ##ENDDATE##. We will reopen ##OPENDATE##. We wish you all the warmest of holiday cheer!
- Dear ##NAME##, Thank you very much for your help and support all the time. The office will be closed from ##STARTDATE## to ##ENDDATE## due to ##HOLIDAY## holidays. We will resume working from ##OPENDATE##. Should there be need for urgent attention, please call ##PHONENUMBER##
- Good afternoon every one,
This is to inform you that sequel to the public holiday on ##STARTDATE## and ##ENDDATE##, the office would be closed for work on ##STARTDATE## and ##ENDDATE##. The Office will resume back to work on ##OPENDATE##.
Have a wonderful holiday.
Thank you.
Admin Officer
- Dear Esteemed Customer, due to the coming ##COMPANY##, banks will close tomorrow ##STARTDATE## to resume on ##ENDDATE##. Pls fund your wallet with amount that can last you during the ##HOLIDAY##. Happy selling!!!
- Dear customer;
Pls be informed that ##COMPANY## offices will be closed for the ##HOLIDAY## on ##STARTDATE##,to reopen on ##ENDDATE##.Happy Holiday
##COMPANY##
SEND SAMPLE SMS SEE MORE SAMPLE SMS