Here is a list of some of the frequently asked questions about SmartSMSSolutions’ SIM hosting service. The answers to these questions will give you all the information you need to exploit this service that gives a wonderful bulk SMS experience.
The Setup for the SIM Hosting service packed with a lot of features and functionalities is a very easy and simple one. Here are the 5 simple steps to follow:
Our SIM hosting service is already making waves, and breaking grounds with its exciting features. We wish we could list all the present and upcoming features , but let us excite you with some of them.
The newly introduced SIM hosting service on SmartSMSSolutions comes with lots of groundbreaking and jaw dropping features which offers many benefits, both for individuals, organizations and businesses. Here are just a few of them:
If you are a business owner, you will most likely agree that efficient communication is needed with your customers, to build a cordial relationship with them and keep their loyalty and patronage. SmartSMSSolutions’ SIM hosting service gives you a platform to ensure this communication.
In view of the recent challenges that has rocked the bulk SMS industry with relation to DND and non delivery of SMS, it became necessary to have a system that ensures instant and assured delivery of bulk SMS to all phone numbers regardless of the DND status. This and many more is what SIM hosting offers.
As part of our long standing commitment towards providing needed solutions in bulk SMS service and telecommunications, we are pleased to duly inform you of the newly introduced SIM hosting service on SmartSMSSolutions.
It is now mandated that Sender IDs be registered if you want your bulk SMS delivered using the basic route, i.e. even to phone numbers not active on DND. The implication of sending bulk SMS with an unregistered sender ID is messages delivering with ‘MESSAGE’ as the sender ID, most especially to MTN subscribers.
MTN Nigeria has resolved the issue and SMS termination has recommenced.
We sincerely apologized for all inconveniences caused.
Thanks.
We are currently observing degradation in delivery towards MTN Nigeria network, Nigeria. You may experience irregular delivery with inconsistent delivery times when sending to this network.
The operator has been notified. They are working to resolve this issue as soon as possible however, there is no estimated time of resolution.
As soon as there is any update, we'll inform you.
Thank you for your patience and understanding.
We want to use this medium to sincerely appreciate all our loyal clients for your continued patronage and understanding over the years. We understand that the past few weeks have posed some challenges as regard SMS delivery, which has affected your bulk SMS experience. We want to assure you that we are working judiciously and tireless to see to the resolution of these issues.
In view of the recent mandatory requirement for registration of Sender IDs from the Nigerian Telecom Operators, we have put together a comprehensive list of all the questions and clarifications you need on how to go about the registration process.
As part of the requirements from the GSM Operators for the mandatory registration of sender IDs, duly completed letters of application for each of the operators should be provided. These letters must be on your registered business/company letterhead, and submitted with stamps. But what if your business or organization has no letterhead or stamp? We’ve got you covered.
One of the requirements from the GSM Operators for the mandatory registration of sender IDs is a certificate of registration of business/company with the Corporate Affairs Commission (CAC). But what happens when bulk SMS users do not have a registered business or company and want to meet their bulk SMS needs? There are 2 things you can do.
In order to help facilitate and ease up the process of registration of Sender IDs as directed by the Nigerian Telecom operators, we have provided a comprehensive list of all that is needed to complete this registration and get your bulk SMS experience back to normalcy. Find them below:
It is no longer news that the Nigerian Telecom Operators have requested that all bulk SMS users get their sender IDs registered. Here are 5 reasons why you need to register your Sender ID(s).
It is now super easy to submit and monitor your Sender ID registration process using the Sender ID Whitelisting Portal. After you have submitted your application, you can monitor the progress at
Nigerian Telecommunication operators have now mandated all using bulk SMS in Nigeria for transactional messaging to register their Sender IDs. To address this issue we have developed a portal where you can submit your application, monitor your application progress and update your application details. It is very simple and intuitive.
Monitor the progress of the MTN Sender ID registration process.
We're so excited to inform you that you can now buy SMS directly from our website directly and get credited instantly. NO convenience fee! Simple, secure, instant & super easy!
Here at SmartSMSSolutions, we understand how important it is to keep a close eye on your messaging activities. So, you can now get daily summary of your messages without signing into SmartSMSSolutions account. Best of all, the full delivery report of your messages are automatically attached.
A lot has been said about how easy and more profitable it is to sell to a customer for a second, third and more times than it is to sell to a new customers. Sadly though, many businesses still spend a great deal of time and resources searching for new customers and neglecting the bag of gold in front of them; Existing Customers.
While it is true that getting repeat customers vary by industries and type of business, it is a fact that all businesses can really make do with getting people to make the step up from just one-off purchases to constant and consistent ones. Here are some tested and trusted ways to get customers to come back again and again:
The cost of acquiring new customers is on the high side, that customer retention should not be taken lightly. You should be ready to go the extra mile and do all it takes to increase your customer retention rate.
If your firm has formed a habit of losing customers on an alarming rate, its time to stop the alarm and get it all together. Your Customer Management System can help you increase your customer retention rate.
If you are a business owner, and you have been in business for quite some time, you must have given thought to integrating referral programs into your business at one time or the other. Now, that is a very good thing to do.
Getting referrals from your customers reduces costs of marketing and help you avoid the rather long and uncertain effort to convince leads and make them paying customers. The reason? Your customers do all the marketing and conversion for you, and you do just little.
But sometimes, it might be really difficult to get customers to refer others to a business. If that is true for your business, try this simple steps:
A group of employees in a firm prefers to walk a very long distance from their office to get lunch everyday while there is a provisions store selling what they eat just outside their gate. When they were asked if the products in the other place were cheaper than the ones at their fingertips, they replied: “ Not at all. They are slightly more expensive, but the salesperson there is nicer”.
For most businesses, customer service has become the key brand differentiator. It goes without saying then that for your business to really stand out among it’s competitors, a lot of effort must be put into making sure you have an effective customer care service.
By effective customer care service, you must be looking at real-time customer service. This means that your customers must be able to get access to you anytime they want to and resolution must be instant and immediate.
They say “Customers are always right”. You can’t argue less. Your customers are the most important assets of your business. You can have the best product, sell at the best price, but without the customers, you are not going to make profit, which the major reason why you are in business.
It is one thing to get customers, it is another thing to retain them. With so many competitors lurking around the corner to claw away your customers, your customer service has to be top notch. Here are some trusted customer service tactics that can help you stay ahead of the competition:
Imagine a businessman marketing special products designed specifically for old people on twitter and instagram. Yes, you are right, that is more or less like selling well grilled assorted pork meats to first grade vegetarians. It is all a complete waste of money, time and energy. It is very important to identify who your customers are and where they can be found for effective management and efficient marketing.
In all businesses, customers’ purchase behaviour always follows a trend. It is very likely that your individual customers have particular products they buy and when they are more likely to need them. This data is an indispensable information that can change a business from ground zero straight to the top. But only if you have a standard Customer Management System.
Do you ask yourself this question all the time in your line of business: “Apart from price and product quality, why should my customers buy from me?”. If your answer is that you provide a good customer service experience, then you are on the right track.
In this age, customers are more inclined to do business with a firm that gives them optimum vintage satisfaction than one that perhaps sells at the lowest price. This is because the experience is becoming far more important to your customers than what you sell and how much you sell it.
When most people think of a Customer Management System, they think of a place where you store all information about your customers. While that is true, the key to making good use of a CMS is the data therein and taking action on it.There is no point in collecting lots of data and not using these to drive sales and make more profits.
Here are some ways in which a CMS help you increase your sales and move your business from a small scale business nibbling on crumbs to a profitable enterprise.