We wish to inform all our esteemed clients that we will be switching to Naira-based pricing starting June 1, 2021. After a decade long of running a unit-based pricing system, moving to a cash-based pricing system will provide us the platform to offer better services, transparency, and ease of transaction.
Our server suffered a hard drive failure on Monday, April 26, 2021, by 11:08am. All effort to restore the server was not successful. This resulted in a service outage for several hours. Our technician recommended that the only option to rebuild the entire infrastructure using the available backup data. This has been ongoing. We will be using this channel to provide you with an update on the service restoration and what you can do to continue accessing our services.
We sincerely apologize for the inconveniences this service disruption might have caused. Please be assured that we are working round the clock to provide you seamless experience with our services.
Wallet Balance
Wallet balance is now live on the Send SMS Page (Please go to SMS/Send SMS). You can now view your balance as you compose your SMS.
Address Book
Address Book is now live on the Send SMS Page (Please go to SMS/Address Book). This enables you to send SMS to your saved contacts.
SIMHosting Inbox Page
SIMHosting Inbox page is now live (Please go to SIMHosting/My Inbox). Also, Inbox forwarding has resumed.
SIMHosting Renewal
Clients can now renew their SIM Hosting on the My Servers page. The units billed are at a flat rate of conversion of N1.85/unit. This means that those that had purchased at less than 1.85 are actually enjoying a bonus. This is time-limited as we will be transitioning to naira based billing in a short while.
Message History is now Live
Message history for the messages sent on the platform is now live! The message history from the other platform will be provided in coming days.
Scheduled Messages Management
Clients can now manage their scheduled messages at https://app.smartsmssolutions.ng/sms-scheduled-messages.
Address Book
The address book is now live. Clients' data are gradually being migrated. The migration might take a while.
For the time being, clients can initiate Send SMS to a phone book group from the Address book page.
Scheduling is Live
The scheduling option is now available on the Send SMS Page.
Batch Messaging is Live
Clients can now send many messages at once.
API Token Management Page
The API token management page is now live. Clients can now view their API tokens and create new ones at http://app.smartsmssolutions.ng/developer-api-tokens. For complete documentation on how to consume the API, kindly visit https://developer.smartsmssolutions.com.
Login with Username
Clients can now log in with their old username if they prefer.
Password Change
Password change is now live. Clients can change their passwords after login at http://app.smartsmssolutions.ng/tools-change-password.
Account balance is now available over the API. Kindly visit https://developer.smartsmssolutions.com/#1493aacb-ccab-4734-95ec-a26cac60956b to learn more.
Our Esteemed clients can now make payments and be credited.
The international route is now delivering. More updates later.
The bulk route for phone numbers on DND is now delivering to some phone numbers on DND. The quality of delivery will progressively improve as we recovered the necessary data.
The API for sending SMS is now active. You can now start to push your messages via the API. While a bridge has been created to provide access to the existing API configuration, we will be migrating our services to a new endpoint. You can learn more about the new API from our developer page at https://developer.smartsmssolutions.com/. If you are integrating the API into the SPC Joomla component, kindly update your API settings using the suggestion below.
API Response on Success: code=1000
Response Pattern: Contains
SMS delivery on the basic route (promotional route) has been restored. The new URL for accessing our products and services is http://app.smartsmssolutions.com.ng. If you have issues logging in, kindly reset your password using the password reset link - http://app.smartsmssolutions.ng/forgot-password
The issue
Our server database got corrupted on Monday, April 26, 2021. This has resulted in outages in our services. We sincerely regret the issues and we are working to resolve them.
What are we doing right now?
Our technicians are working to repair the database and move it to a new server. We are also working on an alternative platform for our client to use for the time being.
How long will this take?
The database repair might take several hours according to our technician due to its size. We do not have an ETA right now.
We hope the alternative platform should be ready before the close of business today, Tuesday, April 27, 2021
What next?
Kindly pause your traffic at the moment. We will keep updating you on the progress.
Once again, we apologize for these issues and hope to bring back the services in a short while.
It is our pleasure to announce to you that VoiceOTP is now live. You can now deliver those critical One-Time-Passwords over voice. We know how critical OTPs are to some businesses.
We are also aware of the issues around SMS when delivery of instant OTPs are required. But with the new addition to our line of products and services, corporate bodies can now utilize the voice alternatives to get their codes delivered.
We are very pleased to inform you that your account will now be automatically credited once you include your PURCHASE ID in the narration of your bank transfers. Our goal is to improve the quality of your experience while interacting with our products and services.
Your Purchase ID can be found on the Send SMS page.
Kindly note that you can still get your account credited when you make payments using other automated crediting channels such as Quickteller and Paystack.
In case you missed it, we have launched and began podcasting at SmartSMSSolutions.
As you know, good customer service and satisfaction is the anchor of most businesses today. This is the reason why we at SmartSMSSolutions make it our paramount obligation to deliver excellent customer service to you, our dear customers. We would like to let you know some of the interesting automation we have lined up to make your experience smoother and better.
Imagine having a platform where you get all your questions about bulk SMS and SmartSMSSolutions answered in detail every week.
Imagine being able to refer to recorded audio that addresses a particular issue you have with SMS service without having to call with your airtime.
Can you also imagine having a place where you can get all the support, help, and tips you need to get your business scaled up from the bottom right to the top?
Now stop imagining. Because that platform is here now.
Since the directive was given to update your NIN with your phone numbers to avoid blocking of SIMs, every mobile operator has put a system in place to do this, and Airtel is not left out.
9mobile has begun a process for all her esteemed subscribers to seamlessly link their NIN with their phone number, as directed by the federal government of Nigeria, through the NCC.
If you are a Globacom mobile user, and you are worried about the directive to link your phone number to your NIN, worry no more. It would interest you to know that GLO has arranged a simple process for doing this.
Following the directive from the federal government of Nigeria, through the NCC, for all mobile users to link their NIN with their phone number, MTN has begun the process for this. Find below the process for doing this.
It was a few weeks ago when the directive for all mobile subscribers in Nigeria to link their National Identity Number (NIN) to their SIMs or risk losing their phone numbers sent shivers down many people’s spine.
The year 2020 began with so many hopes, plans, and enthusiasm. It is safe to say that for many, the year didn’t turn out as planned or expected, all thanks to the global pandemic among other things. But oh well, here we are, safe and sound.
On 15th of December 2020, the NCC gave a directive to the telecommunications providers to block all SIM cards that are not registered with the National Identity Number (NIN) after two (2) weeks, which culminates in the end of the year 2020.
Most likely, you have experienced certain difficulties with using the “Transfer SMS Units” tool found under Settings on your SMS account in recent times. We apologize for the inconveniences and are glad to inform you that we’ve successfully updated that feature/tool.
Do you have a SIM server with SmartSMS? Are you still contemplating getting a Hosted SIM? Do you feel overwhelmed by the cost of hosting a SIM and wish to share the load with others? It would interest you to know that you can share hosted SIM Server with another user on SmartSMSSolutions.
2020 is coming to an end. Smile if your customers have been the best this year. While taking the best sale opportunities for this time of the year, and also making plans to nail a perfect End-of-the-Year sale, do not forget to start preparing your Thank You packages.
The fourth quarter of the year 2020 is well underway. The ember months are here, and the end of the year is definitely on the horizon. The best sales opportunities are well positioned for this time of the year. We’ve got a simple question for you. “Have you finalized plans for your End of the Year Sales?”.
It’s that time of the year yet again. If you are a business owner, whose interest is making sales and increasing profits, you should be pretty excited about this period. All you need is to nail a perfect end of the year sales campaign, to make 2020 a fulfilling one for your business, despite all odds.
If you are a regular user of Bulk SMS service with SmartSMSSolutions, and your goal is to deliver SMS to all your recipients at all cost, then you must be familiar with SIM Hosting service by now. This service, with all it’s features and benefits, continues to be the best choice for SMS users in recent times.
If this article gets to you, it means you are safe, and we are very happy to know that. The past few days have been a tough and rough one for all Nigerians,home and abroad, with the demonstrations and ensuing crisis.
It is no longer news that the country has been in a state of instability for several days now, following the recent uprisings at several parts of the country on demonstrations and protests. The effect of this is so telling considering the fact that the whole world, Nigeria included, is still in the middle of a global pandemic.
The recent upgrade of our SMS App server to one with better structure, capabilities and robustness brought about delivery to international phone numbers in countries such as Ghana and the Ivory Coast. We are pleased to inform you that we now have an international route available for Nigerian phone numbers.
For almost two (2) years now, delivery to phone numbers on DND has continuously been guaranteed for SMS users with a Hosted SIM. While the only network used for this purpose has been Airtel, we have gathered enough feedback to come to a conclusion that delivery by different networks is more efficient.
If you have been with us throughout our decade long journey so far in the SMS and mobile marketing industry, you would undoubtedly agree that indiscriminate price changes have never been our way. On the contrary, our focus has been, and continues to be on quality services at reasonable and affordable rates.
Since the lockdown was lifted a couple of weeks ago, daily activities are inevitably returning to normal. What more, business operations are also back in full gear. A lot of businesses are already upping their marketing game and maximizing profit. You can’t afford to be the last, lest these other businesses take your customers.
It was December 2018, the DND policy introduced by the NCC was already proving a menace for bulk SMS users, and then we introduced the SIM Hosting service. As we approach the 2 years anniversary of this amazing service, we must say it has been a life saver in all its entirety.
It goes without saying that the global economy is currently facing a major crisis, all thanks to the Covid 19 Pandemic. Whether we like it or not, the coronavirus will be with us for a while. Beyond that, it has changed the way we do business forever.